Companies that rush into implementing AI technologies with the hope of saving money and gaining efficiencies run the risk of loosing customers. This article explores the risks and recommends steps to consider.

Trust is a critical factor when building a business and structuring its operations. Technology plays a critical role because it forms the bedrock which you serve and support your stakeholders. Understanding trust and navigating through the various risks and dangers in the business environment strengthens your bond with customers and builds value.